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  • Experience Design for Work Tools

    Virpi Roto

    Chapter from the book: Loizides, F et al. 2020. Human Computer Interaction and Emerging Technologies: Adjunct Proceedings from the INTERACT 2019 Workshops.

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    This workshop paper approaches the topic of user experience at work from the perspective of designing work tools with a specific user experience (UX) as a goal. To demonstrate the different design approaches towards addressing the three time spans of user experience – momentary, episodic, and long-term – examples of related research areas are briefly introduced, as well as their deployment in work context. The concept of experience goal has been found useful in addressing the different time spans, but it is often hard for designer to define momentary experience goals due to the fleeting nature of momentary emotions.

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    How to cite this chapter
    Roto, V. 2020. Experience Design for Work Tools. In: Loizides, F et al (eds.), Human Computer Interaction and Emerging Technologies. Cardiff: Cardiff University Press. DOI: https://doi.org/10.18573/book3.r

    This is an Open Access chapter distributed under the terms of the Creative Commons Attribution 4.0 license (unless stated otherwise), which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited. Copyright is retained by the author(s).

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    Published on May 7, 2020